Your Main Concern
Choose the concern you want to mention first. A sentence about what has been happening can give the conversation a focus. You can explain that you are unsure which service fits.
Prepare for the First Conversation
What Happens in a Free 15-Minute Consultation
What to have ready for a free CTACC consultation, including provider choices, setting preferences and insurance questions.
Arrange a Free ConsultationBring the Question You Have Now
A free 15-minute consultation is a starting conversation about the care you are considering. You can describe why you reached out and ask about services or a provider match. A short account of what concerns you is enough.
You might be asking about substance use, mental health, a relationship or recovery goals in daily life. You do not need to prepare a full history or settle every question first. Think about what you most want to understand before choosing a next step.
Ask About the Practical Details
Have your insurance plan name ready if you want to discuss coverage, along with questions about payment for the service you are considering. CTACC is in network with several plans and can provide superbills for out-of-network care. Contact us for current rates.
Recovery counseling is self-pay only because insurance does not pay for non-diagnostic care. You can also ask about office appointments, in-home sessions and telehealth while located in Connecticut. If language matters to your choice, mention your preference for English or Spanish during the conversation.
A Short List to Have Ready
Your Preferences
Note the setting you are considering and any language preference. If a particular provider interests you, keep their name handy. You can still ask for help comparing options.
Your Questions
Write down a question about coverage, rates or the focus of care. Ask about appointment availability directly. You can use the conversation to clarify practical details before arranging ongoing sessions.
Choose How to Contact CTACC
You can book directly through a provider’s Alma link where one is listed on their profile. You can also call or text 860.506.6016 to speak with our practice manager, Marshall Rosier, about being matched. Our offices are in Cheshire and West Hartford.
The counseling, coaching and family service pages below explain different kinds of support you can ask about. Provider profiles include credentials, office information and each person’s own account of their work. Bring a question from a profile if it helps explain what you are seeking.
Questions About the Consultation
Do I Have to Choose a Provider First?
No. Our practice manager can help you consider a match. You can also use a listed Alma link if you prefer to book directly.
Can I Ask About Insurance During the Call?
Yes. Have your plan name ready and ask about coverage for the service you want. The Insurance and Rates page lists our plans.
Bring Your Question to CTACC
Call or text 860.506.6016 for a free 15-minute consultation. We can discuss your question and the kind of support you are considering.